STORE POLICY
Customer Care
At ATS Machinery, we pride ourselves on providing exceptional customer care to both our current and new customers. Our team is always ready to assist you in any way possible, ensuring a seamless experience from start to finish. We take pride in handling advice, pre-delivery inspections & machine registrations on your behalf, so you can focus on what matters most. You are our top priority, and we are here to support you every step of the way.
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If you need some advice on any of the products we sell, or to find the correct product for the job you have in mind, we are here to help. Just give us a call or call into our shop for some friendly advice over a coffee.
Privacy & Safety
Your privacy is important to us; we never pass on any of your personal information to any third parties. The information you give us is only used by us (ATS Machinery Ltd) to personalise any contact we have with you and can be removed at any time. We feel it is important to have contact with our customers and for our customers to have easy contact with us. It sounds a bit old-fashioned, we know, but that's just the way we are.
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If at any time you wish to be removed from our records, please let us know. Some information may be retained for tax and invoice records, but it will be deleted as soon as it is no longer legal for us to keep it.
Trade Accounts
If you are a professional tradesperson running a registered business and would like a trade account, please contact us via our contact form. We will contact you to discuss your requirements and our terms & conditions.
All our trade accounts are based on a 30-day account. You will be invoiced after this period, at which time payment should be made promptly.
For any further information, please contact us here.
Payment Methods
We accept most credit/Debit cards and cash.
We process any purchase in-store upon the collection of your purchase via our website.
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- Credit / Debit Cards in-store
-Offline Payments in store