Click & Collect Service
We are employing a click and collect system for the duration of the current Covid pandemic on most large items in our shop. This was a decision we made to enable us to monitor the constant fluctuating stock levels and erratic supply issues we are encountering in the current climate.
After you have placed an item in your shopping basket and sent your order to us we will contact you regarding your collection and payment of your purchase. This will ensure we have your purchase allocated to you and if necessary any assembly has been done keeping things quick for you, and avoiding a large build-up of people in the shop at the same time.
Important: Please do not come in before we contact you to say your goods are ready for collection.
Once we contact you either by phone or email you may come in and collect your goods. On arrival please ring the bell by the front door and we will let you in if it’s clear to do so, this is so we can control the number of people in the shop at any one time avoiding overcrowding and lack of social distancing. During this current climate, we would ask if you could wear a face covering (unless exempt) while in the shop but this is now optional. We provide hand sanitisers at the entrance and on all counters, we also have a face screen between you and our counter and we all wear a face-covering in the shop to help protect you the customer as much as possible.
We hope this service makes it as safe and convenient as possible for all our customers. If you have any questions or would rather talk to us over the phone please feel free to contact us on the numbers provided on this site.
One final note, we are facing very long delays on a wide range of products and we are constantly in contact with our suppliers to keep things moving as much as possible, BUT, if you are looking for something specific before you travel to us you may want to call us first to check stock and availability to avoid disappointment.
Thanks in advance for your understanding, we will do all we can to help.